web analytics - Monitoring users usage of a saas application -


i trying find way learn more on users behaviour in saas web application, in order improve ui experience, , know features used, in way, etc

the application organizations (and hosted outside organization's network), need data in-house (not in third-party service).

are there products can install on server purpose, or need develop own custom solution?

i developing on asp.net mvc 4.0

thanks

i'm not sure if there out of box solution understand application usage, customer behavior, pattern etc, experience of being developer of saas application framework provider , developer have consider below points effective analysis, are

  1. log each individual feature & method access users
  2. log each independent urls access along time, browser , other additional details possible.

with able identify analytics on how features , modules of applications utilized, highly utilized features, customers behavior etc. hope helps


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